It’s spring break time and many of you will be heading off on a family vacation or other getaway. If you are traveling outside of your normal area and plan on using your First Citizens debit card, please let us know before you go.

A simple way to do this is to submit a travel notice using the SHAZAM BOLT$ mobile app. Simply tap on “Manage Travel Notices” on the menu screen, follow the prompts and provide us your travel dates and destinations. 

Submitting a travel notice is a good idea, so we aren’t surprised when we see debit card purchases originating from an unusual area, such as another state or country. It’s possible we might flag those transactions as fraudulent and put a hold on your card until we find out for sure. Telling us when you’re traveling helps us identify legitimate transactions quickly. 

Here are some other great benefits found within the SHAZAM BOLT$ mobile app:

  • With the Quick Balance feature, you can view your account balance without signing in! 
     
  • When you activate Alerts, you’ll automatically receive 24/7 email or text message alerts on your smartphone whenever a debit card purchase is made where your card is not present, such as telephone or Internet orders. You can also be notified when potentially fraudulent activity occurs, such as purchases for large amounts or transactions in foreign countries.
     
  • The Temporary Card Block feature allows you to place a temporary card block on your First Citizens debit card. If you misplace your debit card, place a card block. As soon as you find your debit card, remove the card block. It's as easy as that.
     
  • ATM Locator is integrated with GPS technology. No matter where you are in the U.S., because you’re a SHAZAM BOLT$ user, you’ll be able to use your mobile device to locate the nearest surcharge-free ATM along with directions.

If you don’t already have it, download this powerful mobile app today! Search "SHAZAM BOLT$" in your app store to learn more and to download.