The paper or plastic decision goes beyond the grocery store...
Choose Plastic with a
First Citizens Debit Card!
We offer a debit card that allows you to pay for purchases without writing a check or having to carry cash. When you do need cash, you can withdraw cash from an ATM.
CloseDebit Card Fraud Prevention
We provide Text Fraud Alerts as part of our debit card program. You receive text alerts when suspicious activity is detected on your FCB debit card. If you receive a “Fraud Alert” text, just reply Yes or No to confirm or deny the activity. Can’t receive text messages? A phone call will go to the number we have on file for you. Text message alerts will come from 72718, and phone calls from 855-219-5399. Keep these two numbers handy and respond immediately if you receive one of them!
MasterCard® Debit Card
Our MasterCard® debit card is linked to your checking account, automatically deducting money when you make a purchase. Plus, all your purchases show up in your Online & Mobile Banking, making it easier to see where you’re spending your money.
Must meet current underwriting guidelines. Must have a First Citizens checking account.
Card activation/Customize your PIN: 1-800-717-4923
Security Features
We offer a few security features that are included with your First Citizens debit card.

FICO™ Falcon®
Text Fraud Alerts
Prevent debit card fraud with this security tool.
Learn More
CloseDebit Card Fraud Prevention
We provide Text Fraud Alerts as part of our debit card program. You receive text alerts when suspicious activity is detected on your FCB debit card. If you receive a “Fraud Alert” text, just reply Yes or No to confirm or deny the activity. Can’t receive text messages? A phone call will go to the number we have on file for you. Text message alerts will come from 72718, and phone calls from 855-219-5399. Keep these two numbers handy and respond immediately if you receive one of them!

3D Secure through
MasterCard® SecureCode™
A technology that helps protect card accounts against unauthorized e-commerce transactions.
Learn More
CloseWhat is 3D Secure?
3D Secure is a technology that helps protect card accounts against unauthorized e-commerce transactions.Mastercard and Visa each have their own 3D Secure program: Mastercard Identity Check and Visa Secure.
These programs can:
- Improve the security of payment transactions in the electronic commerce environment
- Increase merchant confidence in e-commerce purchases
- Reduce disputes and fraudulent activity related to the use of Mastercard and Visa payment cards

Brella Fraud Protection
with Mobile App
We offer a fraud prevention tool to monitor debit card activity with Brella.
Learn More
Perks of Using Plastic

Ka'Ching Debit Card Rewards 1,2
Use your First Citizens debit card and earn up to $10 a month.
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We help you get more out of your debit card, too!
Ka'Ching Debit Card Rewards
You’ve heard of credit card rewards, but what about being rewarded for purchases made with your debit card?
With Ka’Ching Debit Card Rewards:
- Earn up to $10 per month*!
- Minimum of 25 PIN or signature-based debit card transactions per month required (ATM transactions excluded) to earn:
- 25-40 PIN/signature-based transactions = $2.50 for that month
- 41-55 PIN/signature-based transactions = 5.00 for that month
- 56-70 PIN/signature-based transactions = $7.50 for that month
- 71+ PIN/signature-based transactions = $10.00 for that month - Applies to Bazing and Bazing Plus Spending Accounts.
Certain restrictions apply, so call or stop in today to learn more!
*Minimum daily spending account balance of $500 and eStatements required to earn rewards. Businesses are no longer eligible for this program. Rewards are credited to the BaZing/BaZing Plus account on the 10th of the following month. (If the 10th falls on a weekend or holiday, the account will be credited the next business day). Overdraft protection balances will not be counted towards the $500 minimum balance. A 1099INT will be issued to BaZing Plus Spending accounts that earn Ka'Ching Debit Rewards. Dollar amount received depends on number of PIN and/or signature-based transactions per month. Basic Spending and HSA debit cards are not eligible. First Citizens reserves the right to discontinue program at any time. See a personal banker for full details. Member FDIC

uSave
Every time you make a debit card purchase, your savings grows!
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Pay with Your Digital Wallet
Carry your debit card info in a secure digital form on your mobile device.
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uSave
After enrolling, your debit card purchases will automatically be rounded up to the next whole dollar. The difference is automatically transferred to your designated First Citizens savings account. To help you track your savings, your monthly bank statement will contain an itemized list of the transactions plus provide a record of the savings transfers and the new balance of your savings account.
Enroll Online Now
1 A BaZing Plus Checking Account or BaZing Checking Account is required to earn Ka'Ching Rewards.
2 First Citizens Bank reserves the right to change or discontinue this program at any time without further notice.
Interested in getting a debit card? Stop in to any of our First Citizens locations to talk with us!
Important Information
- Want to change your PIN number? Call 1-800-717-4923 or visit any First Citizens ATM and look for the menu option on the main screen.
- If you have a lost or stolen debit card:
If during normal bank hours, please call us at 800-423-1602.
If during non-bank hours, please call SHAZAM at 1-800-383-8000. For more information about SHAZAM, go to the SHAZAM website. - For information about the Automatic Billing Updater(ABU) service from MasterCard®, click here.