As a community bank, we care about the health and well-being of our customers and the communities we serve.


If you are experiencing financial hardship either directly or indirectly related to the novel coronavirus (COVID-19), please know that we are working hard to provide payment relief options to our loan customers.

Call our FCB COVID-19 Task Force at 800-423-1602:

  • If you have a home loan from First Citizens. We are offering various loan modification options to eligible home loan customers. See if you qualify.
     
  • If you have a consumer loan (personal loan, car loan, camper loan, etc.) from First Citizens. You may be eligible to defer up to 3 monthly payments on your loan.

Also, here are some helpful links:

Iowa Small Business Relief Program

To be eligible for a small business relief grant, eligible businesses must:
• Be experiencing business disruption due to the COVID-19 pandemic
• Have employed between 2-25 people prior to March 17, 2020

The application deadline is Tuesday, March 31, at 12 p.m.

Click here to complete an application.

Please be patient and try again later if you are unable to access the application. The program is not first-come, first-serve. Each application received will be reviewed.

Iowa: COVID-19 Targeted Small Business Sole Operator Fund

A fund has been created to support Targeted Small Businesses (TSB) with zero employees that have been economically impacted by the COVID-19 pandemic. The program offers eligible small businesses grants.

Click here for more information.

Latest news from the office of the Governor of Iowa Kim Reynolds

https://governor.iowa.gov/

Minnesota Small Business Emergency Loans

https://mn.gov/deed/business/financing-business/deed-programs/peacetime/

Latest news from the office of the Governor of Minnesota Tim Walz
 
https://mn.gov/governor/news/

Federal Disaster Loans for Businesses, Private Nonprofits, Homeowners, and Renters

https://disasterloan.sba.gov/ela/

What the Federal Trade Commission (FTC) is doing about Coronavirus Scams

Click here for more information.

First Citizens Bank and our employees are committed to assisting you through this challenging time. Remember this — we will persevere. We are strong and resilient. We care for our families and neighbors. We have always come out stronger on the other end of National and World challenges. It is who we are as a people. Today, it is no exception.

Please do not hesitate to contact us about any questions or concerns you may have.